The Philos Brown Leather Backpack

Shipping

• This is a prime product that ships the next business day in standard sizes. Order today and get it between Dec 14 - Dec 17 .
• We offer free express worldwide shipping on all orders.
• Made-to-measure orders are normally shipped within 3-4 weeks.

Returns

General

• We have a hassle-free return policy of 30 days.
• If you don't like the item or find any issues, you can request a return for a refund or exchange within 30 days of receipt.
• Returns are entirely free of cost.
• Standard size orders can be returned for a full refund or exchange.
• Made-to-measure or other customized orders can only be returned for alteration.

BFCM Sale

• Items bought during the BLACK FRIDAY and CYBER MONDAY SALE (Nov 6 - Dec 3) are eligible for exchange and store credit only. 
• The exchange period is extended up to 60 days. If you don't like the items or they don't fit, you can just request an exchange online within 60 days of receipt.

DONOT

• Bleach
• Wash, bleach or tumble dry.
• Store or hang folded.
• Expose to heat sources & moisture
• Store in plastic & vinyl bags.
• Expose to direct sunlight for prolonged durations.

ALWAYS

• Soft dry clean only.
• Follow our instructions for DIY cleaning.
• Store in a breathable cloth bag.
• Use padded or wooden hangers.
• Visit a specialist for deep cleaning.